Inno-Versity strives to provide our clients with an exceptional support experience. LMS phone support is available from 9:00 AM to 5:00 PM EST, Monday through Friday. While response to inquiries can occasionally take longer than one business day, we strive to provide assistance to our customers as quickly as possible - often within a few minutes. After-Hours emergency support is available by filling out the form below or sending an email to email@example.com.
Level 1: < 2 Hours
Level 2: < 4 Hours
Level 3: < 8 Hours
Level 4: < 24 Hours
Ticket severity levels are described in our Terms and Conditions.